Terms & Conditions
1. Introduction
Welcome to NovaBasket. By accessing or using our application and services, you agree to comply with and be bound by these Terms & Conditions.
2. Services
NovaBasket provides a platform that connects users with local stores and delivery partners for ordering and delivering goods.
3. User Accounts
- You must provide accurate and complete information.
- You are responsible for maintaining the confidentiality of your account.
- NovaBasket reserves the right to suspend or terminate accounts if misuse is detected.
4. Orders & Payments
- All orders are subject to availability.
- Prices may vary depending on location and store.
- Payments must be completed through approved payment methods.
- NovaBasket is not responsible for pricing errors from partner stores.
5. Delivery
- Delivery times are estimates and may vary due to traffic, weather, or other factors.
- Users must provide accurate delivery details.
- Failed deliveries due to incorrect information may result in additional charges.
6. Cancellations & Refunds
- Orders can only be canceled within a limited time after placing them.
- Refunds are subject to review and approval.
- NovaBasket reserves the right to refuse refund requests in cases of misuse.
7. User Conduct
You agree not to:
- Use the service for illegal purposes
- Provide false information
- Abuse delivery partners or store staff
8. Liability
NovaBasket acts as an intermediary and is not liable for:
- Product quality issues
- Delays beyond reasonable control
- Actions of third-party providers
9. Modifications
NovaBasket may update these Terms at any time. Continued use of the service constitutes acceptance of any changes.
10. Contact Us
For any questions, please contact us at:
Email: support@novabasket.com
